Online Community Manager for Current TV Wanted

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Current TV

Current TV is looking for an Online Community Manager:

JOB SUMMARY

The Online Community Manager will report to the Director of Current TV¡¦s Online Community and assist in all functions related to community messaging, retention and moderation with some email and screening support.

REPORTING RELATIONSHIPS
Will manage two full-time community coordinators, one part-time community coordinator and one content screener.

Join the team at Current! Launched August 1, 2005, Current is the first global television network created by, for and with an 18-34 year-old audience. The network shows young adults what¡¦s going on in their world, in their voice. Current is also the first TV network in history whose programming is supplied and influenced by the very audience who watches it. It has developed the television industry¡¦s leading model of ¡§viewer created content¡¨ (VC2), which comprises roughly one-third of the network¡¦s schedule. Its award-winning programming ranges from the hottest trends in technology, fashion, music and videogames, to pressing issues such as the environment, relationships, parenting, finance, politics and spirituality. Current is available in 40 million U.S. homes via Comcast (channel 107 nationwide), Time Warner Cable, DISH Network (channel 196 nationwide), and DIRECTV (channel 366 nationwide); and over 11 million homes throughout the U.K. and Ireland on Sky (channel 193) and Virgin Media (channel 155).

DUTIES & ESSENTIAL JOB FUNCTIONS

1) Community retention strategy
Tasks include working with Director of Community to:
„X Develop user incentive programs
„X Develop and manage a moderator program
„X Create a user email strategy and work with data analyst on optimization

2) Community messaging
Tasks include:
„X Posting on the Current blog, messaging policy changes and company announcements
„X Updating site FAQs, editing site text and email text
„X Coordinating and editing weekly/monthly newsletters

3) Manage and grow community coordinators and content screeners
Tasks include:
„X Co-hosting weekly status meeting with manager of online outreach
„X Creating goals and assigning tasks to community coordinators/content screeners

4) Liaise with programming department on community-building plans
Tasks include:
„X Partnering with programming to develop and promote contests
„X Working with franchises to grow fan communities

5) Community moderation and content screening
Tasks include:
„X Responding to abuse flags
„X Participating in discussions, keeping conversations going, answering questions
„X Regularly sift through content submitted (clipped, uploaded, text) for community and legal standards violations

OTHER FUNCTIONS AND RESPONSIBILITIES
Perform other duties as assigned.

QUALIFICATIONS
- Strong written and verbal communication skills
- Above-average computer skills
- Must be passionate about the web, our demographic and building community

REQUIRED
- 3-5 years previous work experience, ideally in a web environment
- Bachelor¡¦s degree

PREFERRED
- Experience as an online community moderator. Bloggers welcome, too.

If you’re looking for a rewarding opportunity, a great work environment, and the chance to earn a competitive salary and good benefits, please email your resume, cover letter, reel and salary history to onlinestudiojobs@current.tv. Please tell us where you saw this job posted, and include ¡§Online Community Manager¡¨ in the subject line of your email.

Qualified applicants can apply here.

Original post can be found here.

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